Inside LabourStart

OK, so not weekly.  But I was in Copenhagen for three days last week attending the founding congress of IndustriALL global union, so that’s why I’m late with this roundup of some recent news.

Social Media: I began using SocialBro to increase our visibility on Twitter (see note below).  We’ve gone up from 6,414 to 6,642 followers since the beginning of this month – a growth of about 10 per day.  (We picked up 44 in one day thanks to a mention in one of our mailings.)  At this rate, we’ll reach 8,500 followers by the end of this year.  On Facebook, our Page – www.facebook.com/labourstart.org –  is rapidly approaching the size of our Group, as we had hoped.  The Page has 4,627 ‘likes’ while the Group has 4,771 ‘members’.  As you may recall, there are certain advantages to the Page, which we built long after the Group was launched.  At the very end of March last year, we started our Page (with zero followers) and we had 4,332 members of the LabourStart Group.  So you can see that all the growth is taking place in recruiting new fans or followers for the Page, which has been growing at the rate of about 10 per day, just like Twitter.

Campaigns: I posted something about campaigns that have zero followers earlier this month and had several interesting responses (see below).  Two new campaigns were launched this week, one for the ITF and one for IndustriALL; ten days ago we launched our Li Wangyang campaign which is now over 5,700 messages sent. Two campaigns are closing this weekend – Mexico and Colombia.  I fixed character encoding issues in the news iframe that appears on campaign pages.  I also fixed the script that shows supporters for a campaign so that it doesn’t update the overall numbers (this made it look like campaign numbers went up and down throughout the day). I fixed the mycampaigns script (which shows you which campaigns you have participated in) so it works with the new system and with different languages, again.  I’ve been having a discussion with our volunteer translators for Turkish; we now may have a solution that ensures timely translations of both campaigns and mailings, which is very important now that we have 1,244 Turkish addresses (up from 778 since the beginning of the year – a gain of 466, up more than 37%).

Mailing lists: There’s now a prominent link on our home page in English to sign up to the mailing list (this had disappeared for a while, though we have it for other languages) – and I removed all traces I could find of links to join any of our earlier mailing lists.  The total size of the lists is 98,356.

Writing: I had an article published in In These Times (about the launch of IndustriALL).  I’ll be doing another tomorrow for Solidarity.  I approached a number of other publications about writing on the same subject — Red Pepper, Progress and the Big Issue — but none of them responded.

Donations: The only big donation in the last couple of weeks came from LO Norway, which gave NOK 30,000 (£3,200).  We’ve raised over £9,000 since the beginning of April, with another £6,400 in our Canadian account.  (Derek can give a breakdown of which Canadian unions have made substantial donations or pledges.)  This is pretty much equal to what we had raised last year by this time.

This looks interesting.  I’m testing it now.  We currently have 6,504 followers on Twitter, but we’re not maximizing the power of this network.

Here’s what I did today:

Stopped following hundreds of Twitter accounts who don’t follow us.

Started following popular Tweeters who do follow us – everyone with more than 1,000 followers, we now follow.

Sent Direct Messages to 20 Tweeters with over 8,800 followers each asking them to re-tweet our message:

Who killed Li Wangyang? http://bit.ly/KUpfiS

Headline news –

• Turkish list grows by nearly 50% following the campaign in support of aviation workers union Hava-Is
• All mailing lists now just a month away from breaking through the 100,000 barrier (only 2,462 to go)
• Social networks – FB page growing (up 134), group stagnating; 215 more Twitter followers in English; another 144 join UnionBook; LinkedIn group to reach 1,000 by mid-summer – with no effort by us …
• We are a month or two away from having 1,000 correspondents

Mailing lists (greater than 100)

Total for all lists: 97,538 [95,921]

English: 72,726 [71,816]
French: 5,627 [5,387]
Italian: 3,883 [3,877]
Spanish: 3,775 [3,707]
Norwegian: 2,424 [2,433]
German: 2,195 [2,160]
Russian: 1,768 [1,767]
Turkish: 1,161 [801]
Dutch: 736 [734]
Chinese: 357 [357]
Polish: 306 [305]
Portuguese: 246 [246]
Japanese: 205 [ 205]
Farsi 188 [193]
Finnish: 184 [184]
Swedish: 170 [171]
Arabic: 114 [114]
Hebrew 106 [100]
Danish: 106 [106]

And just below the radar:

Korean 93 [93]

Social networks

UnionBook –
Members: 5,144 [5,100]

Facebook –
Members of LabourStart group: 4,775 [4,766]
Like LabourStart.org page (English): 4,495 [4,361]
Like LabourStart page (French): 195 [180]

Twitter followers –
English: 6,414 [6,199]

The following numbers will be updated next month, unless someone wants to do this now …
French: 110 [104]
Japanese: 25 [24]
Spanish: 20 [18]
Norwegian: 9 [8]
Italian: 8 [6]
German: 7 [8]
Turkish: 6 [5]
Portuguese: 4 [5]
Russian: 4 [5]
Dutch: 2 [2]

Union group on Flickr: 687 [682]

LinkedIn – LabourStart group: 890 [842]

Website

Correspondents: 978 [972] – 4 pending

Unique visits to the site this month : 630,351 [590,196]
Peak day: 24,828 – 21.5.12
Page views this month: 1,271,874 [1,289,430]

Mailing lists (greater than 100)

Total for all lists: 95,921 [95,403]

English: 71,816 [71,466]
French: 5,387 [5,070]
Italian: 3,877 [3,850]
Spanish: 3,707 [3,674]
Norwegian: 2,433 [2,430]
German: 2,160 [2,097]
Russian: 1,767 [1,761]
Turkish: 801 [796]
Dutch: 734 [725]
Chinese: 357 [344]
Polish: 305 [305]
Portuguese: 246 [246]
Japanese:205 [ 206]
Finnish: 184 [184]
Farsi 193 [173]
Swedish: 171 [173]
Arabic: 114 [113]
Danish: 106 [107]
Hebrew 100 [99]

And just below the radar:

Korean 93 [93]

Social networks

UnionBook –
Members: 5,100 [5,050]

Facebook –
Members of LabourStart group: 4,766 [4,721]
Like LabourStart.org page (English): 4,361 [4,217]
Like LabourStart page (French): 180 [146]

Twitter followers –
English: 6,199 [6,019]
French: 110 [104]
Japanese: 25 [24]
Spanish: 20 [18]
Norwegian: 9 [8]
Italian: 8 [6]
German: 7 [8]
Turkish: 6 [5]
Portuguese: 4 [5]
Russian: 4 [5]
Dutch: 2 [2]

Union group on Flickr: 682 [680]

LinkedIn – LabourStart group: 842 [792]

Website

Correspondents: 972 [966] – 7 pending

Unique visits to the site this month : 590,196 [677,769]
Peak day: 25,708 – 17.4.12
Page views this month: 1,289,430 [1,521,870]

Here are the totals with the last month in brackets:

Mailing lists (greater than 100)

Total for all lists: 95,403

English: 71,466 [68,656]
French: 5,070 [4,046]
Italian: 3,850 [3,522]
Spanish: 3,674 [3,389]
Norwegian: 2,430 [2,373]
German: 2,097 [2,035]
Russian: 1,761 [1,630]
Turkish: 796 [788]
Dutch: 725 [686]
Chinese: 344 [304]
Polish: 305 [305]
Portuguese: 246 [246]
Japanese: 206 [156]
Finnish: 184 [184]
Farsi 173 [93]
Swedish: 173 [178]
Arabic: 113 [100]
Danish: 107 [107]

And just below the radar:

Hebrew 99 [96]
Korean 93 [93]

Social networks

UnionBook –
Members: 5,050 [4,981]

Facebook –
Members of LabourStart group: 4,721 [4,719]
Like LabourStart.org page (English): 4,217 [3,953]
Like LabourStart page (French): 146 [137]

Twitter followers –
English: 6,019 [5,782]
French: 104 [101]
Japanese: 24 [15]
Spanish: 18 [14]
German: 8 [5]
Norwegian: 8 [5]
Italian: 6 [5]
Portuguese: 5 [4]
Russian: 5 [3]
Turkish: 5 [3]
Dutch: 2 [1]

Union group on Flickr: 680 [676]

LinkedIn – LabourStart group: 792 [710]

Website

Correspondents: 966 [957]

Unique visits to the site this month : 677,769 [609,164]
Peak day: 26,836 – 9.3.12
Page views this month: 1,521,870 [1,381,128]

As I was travelling in the USA for part of this time, I have an excuse. Anyway, here are some of the things I’ve been up to these past 3 weeks.

Campaigns: I’ve closed a number of those that reached the 3 month limit, and launched three others. Our biggest campaign ever was launched during this period. I began work on a new system to allow others – senior correspondents, for example – to launch campaigns while I am travelling. I also did a full review of the last two campaigns and what’s been translated and what not; as a result, we now have campaigns and mailings done for Spanish, Chinese, Japanese, Turkish and Hebrew. I’m still waiting for responses from our translators for Korean, Portuguese, Dutch, Polish and Vietnamese. Ideally, all campaigns will appear in 18 languages, and we’ll mail to 18 lists.  As a result of these campaigns, we now have over 93,000 names on our mailing lists.

Social media: I dealt with problems that arose from repeated attacks on our Twitter account (now solved). UnionBook grew to more than 5,000 members for the first time.

Partners: I set up a meeting at the ITUC, to take place in Brussels next week. I continued fundraising efforts with GUFs and British unions. So far this year, nine GUFs have given money and seven British unions have either pledged or donated.

Conference 2012: Work continues in Sydney; our organizing committee there is growing and meeting regularly and we’re sharing information on Basecamp.

Some headlines:

• Six of the mailing lists grew quite quickly – the Dutch list, for example, nearly tripled in size.  Lists that grew by 100 or more include the English (+1,242), German (+501), Italian (+476), Dutch (+449), Spanish (+338),  and French (+265).  The net gain on the non-English lists far exceeds the growth of the English list.  The total size of all the lists now exceeds 90,000.
• UnionBook picked up another 106 members while the LabourStart group on Facebook grew by only 8.  This means that UnionBook has 262 more members than our Facebook group.
• Our Facebook page continues to pick up ‘likes’ – we gained 338 new ones in February, a growth of nearly 10%.  (Last month we picked up only 150, so it more than doubled.)
• Our presence on Twitter, despite spam attacks, continues to grow quite dramatically: in recent months the English feed picked up 200 new followers each month.  In February, we picked up double that number – 399 new followers.  And our other Twitter feeds are beginning to slowly pick up followers.
• The group on LinkedIn continues to grow every day.  It was previously growing at the rate of 10% a month, but this last month it grew by considerably more than that and now exceeds 700.

Here are the totals with the last month (January 2012) in brackets:

Mailing lists (greater than 100)

English: 68,656 [67,414]
French: 4,046 [3,781]
Italian: 3,522 [3,076]
Spanish: 3,389 [3,051]
Norwegian: 2,373 [2,357]
German: 2,035 [1,534]
Russian: 1,630 [1,600]
Turkish: 788 [787]
Dutch: 686 [237]
Polish: 305 [304]
Chinese: 304 [276]
Portuguese: 246 [245]
Finnish: 184 [183]
Swedish: 178 [180]
Japanese: 156 [137]
Danish: 107 [107]
Arabic 100 [97]

And just below the radar:

Hebrew 96 [96]
Korean 93 [93]
Farsi 93 [93]

Social networks

UnionBook –
Members: 4,981 [4,875]

Facebook –
Members of LabourStart group: 4,719 [4,711]
Like LabourStart.org page (English): 3,953 [3,615]
Like LabourStart page (French): 137 [108]

Twitter followers –
English: 5,782 [5,383]
French: 101 [90]
Japanese: 15 [15]
Spanish: 14 [0]
Norwegian: 5 [0]
Italian: 5 [0]
German: 5 [1]
Portuguese: 4 [0]
Russian: 3 [0]
Turkish: 3[0]
Dutch: 1 [0]

Union group on Flickr: 676 [674]

LinkedIn – LabourStart group: 710 [607]

Website
Correspondents: 957 [948]
Unique visits to the site this month : 609,164 [638,240] – n.b., only counting first 28 days of February
Peak day: 27,716 – 21.2.12
Page views this month: 1,319,332 [1,301,326]

Three spam adverts were recently sent out as LabourStart tweets.

This follows on the heels of a previous attack, though last time direct messages were being sent; this time it is tweets.

Twitter quickly grasped that we were under attack and disabled the account until I changed the password.

Here is what I think happened: Immediately following the previous attack, I changed the password.  After this, we heard from Twitter that the account had been compromised.  Then I changed the password again.  I think this password was in fact the old one which had been compromised.  We are no longer using it.

I have deleted all the spam tweets and fingers crossed that this doesn’t happen again.

Some of the things that have been keeping me busy in the last 8 days …

Canada – Acadia campaign. This has been launched, appears in 4 languages, responses coming in very slowly.  I’m prodding the union to do more to promote it and not to rely solely on the LabourStart mass mailing which will go out next week.

Twitter. Following the issues we had with Twitter, I suspended use of Twitterfeed and have just set up an alternative in HootSuite.  We’ll see how well this works.

MyCampaigns. This little script has been very effective in getting people to sign on to campaigns they may have missed.  We’re seeing good results in some of our older campaigns.  I’m tweaking the campaigns system slowly to make it more visible, and have arranged for its translation into other languages.

App. Our app is nearly ready, but there’s a problem with Conduit Mobile – we can’t change any details about our account.  I’ve asked for some help from them and am awaiting an answer before we submit the Apple App Store (and Android and others).

New website. I’ve resumed work on this, and have converted what I was doing into a Perl script — I’m more familiar with Perl than PHP and it will allow to have a dynamically generated home page with lots of interactivity and personalization.

Just as our Twitter feed was starting to grow …

A large number of accounts seem to have been compromised in the last 24 hours and I’ve gotten a very large number of identical direct messages from people.  Or apparently coming from people.

The form of the message is identical:

i cant believe this but there are some real nasty things being said about you here [link]

When I got the first one, I assumed it was real — it came from someone I knew, and sometimes (I know this hard to believe), “real nasty things” are said about me on the web.

But it wasn’t real, and he warned me off.

Since then, I’ve gotten a considerable number of email messages from people saying they’ve gotten this same message from us — from the labourstart account on Twitter.

I’m not sure what is causing this, but it’s not resulting in false tweets being sent out in our name.  But direct messages are going out, possibly to all 5,672 supporters of LabourStart on Twitter.  Shit.

So to put a stop to it, I’ve done the following things:

• I’ve changed our password.
• I’ve revoked access to Twitter to all apps that aren’t Apple or Twitter owned.  (These included one app recently installed precisely to prevent this sort of thing – Bitdefender Safego — which at the very least didn’t do its job and may itself have been compromised.)

The latter means that Twitterfeed no longer has access to our account and our feed will not be updated.  As a result of this, I will be looking into resuming use of Twitterfeed on Monday or an alternative – which we were looking for anyway.